Incremental and radical open service innovation

Myhren P, Witell L, Gustafsson A & Gebauer H
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Myhren, P., Witell, L., Gustafsson, A., & Gebauer, H. (2018). Incremental and radical open service innovation. Journal of Service Management, 32(2), 101-112. https://doi.org/10.1108/JSM-04-2016-0161