Characterizing service networks for moving from products to solutions

Gebauer H, Paiola M & Saccani N
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Gebauer, H., Paiola, M., & Saccani, N. (2013). Characterizing service networks for moving from products to solutions. Industrial Marketing Management, 42(1), 31-46. https://doi.org/10.1016/j.indmarman.2012.11.002