A capability perspective on performance deficiencies in utility firms

Worch H, Truffer B, Kabinga M, Eberhard A & Markard J
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Worch, H., Truffer, B., Kabinga, M., Eberhard, A., & Markard, J. (2013). A capability perspective on performance deficiencies in utility firms. Utilities Policy, 25, 1-9. https://doi.org/10.1016/j.jup.2012.12.001