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Incremental and radical open service innovation
Myhren, P., Witell, L., Gustafsson, A., & Gebauer, H. (2018). Incremental and radical open service innovation. Journal of Service Management, 32(2), 101-112. https://doi.org/10.1108/JSM-04-2016-0161
Competing in business-to-business sectors through pay-per-use services
Gebauer, H., Haldimann, M., & Saul, C. J. (2017). Competing in business-to-business sectors through pay-per-use services. Journal of Service Management, 28(5), 914-935. https://doi.org/10.1108/JOSM-07-2016-0202
An agenda for service research at the base of the pyramid
Gebauer, H., & Reynoso, J. (2013). An agenda for service research at the base of the pyramid. Journal of Service Management, 24(5), 482-501. https://doi.org/10.1108/JOSM-04-2013-0090
Service-driven manufacturing: provision, evolution and financial impact of services in industrial firms
Gebauer, H., Ren, G. J., Valtakoski, A., & Reynoso, J. (2012). Service-driven manufacturing: provision, evolution and financial impact of services in industrial firms. Journal of Service Management, 23(1), 120-136. https://doi.org/10.1108/09564231211209005
Exploring the alignment between service strategy and service innovation
Lightfoot, H. W., & Gebauer, H. (2011). Exploring the alignment between service strategy and service innovation. Journal of Service Management, 22(5), 664-683. https://doi.org/10.1108/09564231111175004