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Innovation challenges of utilities in informal settlements: combining a capabilities and regime perspective
van Welie, M. J., Truffer, B., & Gebauer, H. (2019). Innovation challenges of utilities in informal settlements: combining a capabilities and regime perspective. Environmental Innovation and Societal Transitions, 33, 84-101. https://doi.org/10.1016/j.eist.2019.03.006
Capabilities for providing socially beneficial services to consumers in low-income markets
Gebauer, H., Haldimann, M., & Saul, C. J. (2018). Capabilities for providing socially beneficial services to consumers in low-income markets. Journal of Service Management Research: SMR, 2(1), 16-27. https://doi.org/10.15358/2511-8676-2018-1-16
Organizational capabilities for pay-per-use services in product-oriented companies
Gebauer, H., Saul, C. J., Haldimann, M., & Gustafsson, A. (2017). Organizational capabilities for pay-per-use services in product-oriented companies. International Journal of Production Economics, 192, 157-168. https://doi.org/10.1016/j.ijpe.2016.12.007
A bricolage perspective on service innovation
Witell, L., Gebauer, H., Jaakkola, E., Hammedi, W., Patricio, L., & Perks, H. (2017). A bricolage perspective on service innovation. Journal of Business Research, 79, 290-298. https://doi.org/10.1016/j.jbusres.2017.03.021
Moving from products to solutions: strategic approaches for developing capabilities
Paiola, M., Saccani, N., Perona, M., & Gebauer, H. (2013). Moving from products to solutions: strategic approaches for developing capabilities. European Management Journal, 31(4), 390-409. https://doi.org/10.1016/j.emj.2012.10.002
A capability perspective on performance deficiencies in utility firms
Worch, H., Truffer, B., Kabinga, M., Eberhard, A., & Markard, J. (2013). A capability perspective on performance deficiencies in utility firms. Utilities Policy, 25, 1-9. https://doi.org/10.1016/j.jup.2012.12.001
Strategic renewal and the change of capabilities in utility firms
Worch, H., Kabinga, M., Eberhard, A., & Truffer, B. (2012). Strategic renewal and the change of capabilities in utility firms. European Business Review, 24(5), 444-464. https://doi.org/10.1108/09555341211254526