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A capability perspective on service business development in small and medium-sized suppliers
Gebauer, H., Paiola, M., & Edvardsson, B. (2012). A capability perspective on service business development in small and medium-sized suppliers. Scandinavian Journal of Management, 28(4), 321-339. https://doi.org/10.1016/j.scaman.2012.07.001
The role of organisational capabilities in the formation of value networks in public transport services
Gebauer, H., Johnson, M., & Enquist, B. (2012). The role of organisational capabilities in the formation of value networks in public transport services. Management Research Review, 35(7), 556-576. https://doi.org/10.1108/01409171211238802