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Incremental and radical open service innovation
Myhren, P., Witell, L., Gustafsson, A., & Gebauer, H. (2018). Incremental and radical open service innovation. Journal of Service Management, 32(2), 101-112. https://doi.org/10.1108/JSM-04-2016-0161
A bricolage perspective on service innovation
Witell, L., Gebauer, H., Jaakkola, E., Hammedi, W., Patricio, L., & Perks, H. (2017). A bricolage perspective on service innovation. Journal of Business Research, 79, 290-298. https://doi.org/10.1016/j.jbusres.2017.03.021
Exploring the alignment between service strategy and service innovation
Lightfoot, H. W., & Gebauer, H. (2011). Exploring the alignment between service strategy and service innovation. Journal of Service Management, 22(5), 664-683. https://doi.org/10.1108/09564231111175004