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A capability perspective on service business development in small and medium-sized suppliers
Gebauer, H., Paiola, M., & Edvardsson, B. (2012). A capability perspective on service business development in small and medium-sized suppliers.
Scandinavian Journal of Management
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28
(4), 321-339. https://doi.org/10.1016/j.scaman.2012.07.001
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