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Myhren, P., Witell, L., Gustafsson, A., & Gebauer, H. (2018). Incremental and radical open service innovation. Journal of Service Management, 32(2), 101-112. https://doi.org/10.1108/JSM-04-2016-0161
https://www.dora.lib4ri.ch/eawag/islandora/object/eawag:16745
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