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Joncourt, S., Gebauer, H., Reynoso, J., Cabrera, K., Valdes, A., & Greve, K. (2019). Extending the base-of-the-pyramid concept. Service Science, 11(3), 155-261. https://doi.org/10.1287/serv.2019.0247
https://www.dora.lib4ri.ch/eawag/islandora/object/eawag:19736
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